We aim to offer services which are young people friendly. We welcome young people and aim to put them at ease when they come to the practice.
We have compiled some useful information which young people have told us is important to them when it comes to their health.
We have also provided information on your rights as a young person. Please click here
40 Plus Health Checks
Everyone aged 40-74 who does not have a pre-existing heart condition is eligible for a health check once every five years. It is a free check-up of your overall health. It can tell you whether you’re at higher risk of getting certain health problems, such as:
During the check-up you’ll discuss how to reduce your risk of these conditions.
If you think you are eligible but have not been invited, please get in touch with us to request an appointment.
You can view more information here NHS Health Check – NHS
Annual health check Learning Disability and Autism
All patients aged 14 years and over with a learning disability and/or autism are eligible for an annual health check. An annual health check can help you stay well by talking to a doctor or nurse about your health and finding any problems early, so they can be sorted out.
You do not have to be ill to have a health check – in fact, most people have their annual health check when they are feeling well.
If you have a learning disability or care for somebody who does, make sure we are aware of this because not everyone may be on the practice’s Learning Disability register. You can do this by telling our reception team, doctor or nurse.
Once on the register you will receive an invite each year to attend an appointment.
You can view more information here Learning disabilities – Annual health checks – NHS
Carers health checks
The carers health check is the same as the NHS Health Check but is about looking after you as a Carer. It will focus on your own health and wellbeing and whether there are any areas you need support with. It is a chance to talk about your concerns and hopes for the future. The check covers the questions which Carers have told us are important.
Please get in touch to book your appointment.
This guide can help you understand the vaccines offered in the UK and when to have them. It also explains how they work and why they’re safe and important. If you have any questions or concerns regarding vaccinations, please contact us.
We operate a texting service for all of our patients to remind them of their appointments or of clinics that we run – we require your UK mobile phone number to do this (please note, we are unable to text or call non-UK numbers).
This facility also allows you to cancel your appointment via your phone, which saves you time.
If you have not provided us with your mobile number or have changed your number recently please update your details on the Communication Consent Form.
If you do not wish to receive text messages, please let us know and we can update your details on our system.
Under the new Data Protection Regulations introduced from 25th May 2018, we will continue to contact patients via text messages regarding the delivery of care if they have provided consent for us to do so.
If the Practice is sending a text message about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for a patient and not as marketing purposes.
MJog Messenger is a free app for patients allowing quick and easy two-way communications with their Practice. The familiar user interface means patients will be able to use the app straight out of the box, providing patients with a convenient way to manage appointments, be alerted about services and receive reminders from their surgery. PIN authentication can be enabled to grant peace of mind for your patient.
Please contact us for details regarding our texting service.
The Patient Transport Service provides ambulances to patients who need support to reach their healthcare appointment, or for their admission to and discharge from hospital, due to their medical/clinical needs.
Patients should dial 0191 215 1515 to book their transport.
Bookings can be made Monday to Friday, from 8am-6pm. If patients or GPs need to cancel an appointment for the next working day they will need to ring 0300 111 0247. If the cancellation is for a booking after the next working day, they should ring 0191 215 1515.
The National Health Service provides most healthcare to the majority of people free of charge, but there are exceptions. GPs are self-employed and are contracted to provide NHS general medical services for their patients.
Sometimes, GPs are asked to provide additional services which fall outside their contract and in these circumstances, they are entitled to make a reasonable charge for providing them.
The National Health Service provides most healthcare to the majority people free of charge, but there are exceptions: for example, medical reports for insurance companies.
It is important to understand that GPs are not employed by the NHS, they are self-employed and they have to cover their costs – staff, buildings, heating, lighting, etc – in the same way as any small business. The NHS covers these costs for NHS work, but for non-NHS work the fee has to cover the Doctor’s costs.
In recent years, more and more organisations have been involving Doctors in a whole range of non-medical work. Sometimes the only reason that GPs are asked to do non-medical work is because they are in a position of trust in the community, or because an insurance company or employer wants to be sure that information provided is true and accurate.
Time spent completing forms and preparing reports takes the GP away from the medical care of his or her patients. Most GPs have a very heavy workload – the majority work up to 70 hours a week – and paperwork takes up an increasing amount of their time, so many GPs find they have to take some paperwork home at night and weekends.
When a Doctor signs a certificate or completes a report, it is a condition of remaining on the Medical Register that they only sign what they know to be true. In order to complete even the simplest of forms, therefore, the Doctor might have to check the patient’s entire medical record. Carelessness or an inaccurate report can have serious consequences for the Doctor with the General Medical Council or even the Police.
The fees charged are based on the British Medical Association (BMA) suggested scales and Practice Reception Staff will be happy to advise you about them along with appointment availability.
Screening is a way of finding out if people are at higher risk of a health problem, so that early treatment can be offered or information given to help them make informed decisions.
The first time you are prescribed a medicine to treat a long-term condition, you may be able to get extra help and advice about your medicine from your local Pharmacist through a free scheme called the New Medicine Service (NMS).
An interpreting service is available free of charge for patients using GP and NHS Hospital Services in England. This includes interpreting for people who are deaf or deaf/blind.
We do not allow children to act as interpreters during your treatment or appointments.
A member of the Team from the Practice or the Hospital Department dealing with your treatment or appointment will arrange the interpreter. To make sure we can support you effectively we need you to do certain things so please do let us know you need interpreting help as soon as possible. Preferably, this should be as soon as you make an appointment with your GP.
District nurses have been at the front line of health care in the community for many years. If you can’t leave your home due to poor health, problems getting around or a long-term condition, your district nurse is here to help.
District Nurses carry out many roles for housebound and older patients, including:
