We would like to know how we can improve our services and how you perceive the practice and our staff.
To help us with this we have a Patient Participant Group (PPG).
The aims of the Patient Participation Group
- To offer opinions in a constructive manner and to put forward ideas on behalf of other patients.
- To improve the provision of health care.
- To improve communication between surgery, patients and the wider community about matters concerning the surgery and health in general.
- To provide assistance in development of new services.
- To encourage a spirit of self help and support amongst patients to improve their health and social care.
We are looking for patients who can make a positive contribution to the development of the practice by becoming a group member.
Our meetings are held both in person and online.
We are looking for people of any age, gender or background to obtain your thoughts, experiences and any ideas that you may have to help enhance our services in the future.
Suggestions and Compliments
Compliments and Suggestions
We welcome your comments on things we are doing well within the practice and also welcome your suggestions on things we can improve. If you would like to make a suggestion or provide us with any feedback. Please contact us, using the form below, or if you prefer write to the Practice.
Your feedback is extremely important to us as it helps us to see what we are doing well at and areas for improvement. You do not need to give your name or contact details if you do not wish to.
Medical matters and official complaints cannot be dealt with via this form.
If you wish to participate, please contact the Practice or complete the online form by clicking on the button shown below
OR: if you prefer, you can download the sign-up form below, print it out, fill it in, and post it to the Practice, put it through the letterbox, or hand it to a Receptionist.
Please note that the PPG cannot become involved in matters of a specifically medical or clinical nature.
To read more on PPG’s please see the link below
Development of Patient Participation Groups (PPGs) | Healthwatch Sunderland